Conversational UX: The Future of Web Interaction

20 April 2017 17:30 - 20 April 2017 19:30

Tech Nexus, (Conference Room C/D)20 N. Wacker Drive, Suite 1200, Chicago, IL, 60606


The rising popularity of chatbots is obvious, and more importantly, crucial in current technology. Though chatbots are on-trend, the impact of chatbots is still in its infancy, especially when it comes to experiences and design. In this event, we will discuss how chatbots influence consumers with regard to the user experience, interface design and realistic use cases. We will also address the challenges designers are facing when working with conversational UX, and how they can keep up with this evolving digital experience.


Chatbots overview
Trending in 2017
– Message recognition
– Conversational AI– voice recognition Siri, Alexa, Google Home, Cortana, etc.
Chatbots and UX: User expectations
Chatbots today
Next trends beyond 2017: AR, UX, or messaging
Challenges in designing chatbots
Designing chatbots – Current recommended tools
Q & A