Intelligent Customer Engagement with CRM and the Internet of Things

12 May 2015 09:00 - 12 May 2015 09:30

Create sustainable relationships by delivering great experiences that your customers will want to share. Learn how listening to smart connected products and social sentiment, and blending that information with data from customer touch points across the channels they want to use- whether digital or not- will provide new insights for smarter marketing.

With these insights, you can sell more effectively and create proactive service experiences that make your customers more loyal- so they will come back when it’s time to consider their next purchase.

In this webinar you will learn:

  • The servitization of manufacturing: reimagining manufacturing, one customer at a time.
  • Connecting service, sales, and marketing using smart products.
  • The connected marketing, sales, and service industry template for Microsoft Dynamics CRM 2015.

More details about the event can be found at:;F:QS!10100&ShowKey=24970